Last Updated On: 22-Oct-2024
Effective Date: 22-Oct-2024
Royal Deck Privacy Policy
Welcome to Royal Deck. This Privacy Policy describes how we, Royal Deck (royaldeck.com), located at 11405 Vedrines Dr, Johns Creek, GA 30022, U.S.A., and our other service locations, collect, use, and disclose your Personally Identifiable Information (PII) when you use our website or services.
By accessing or using our website (https://royaldeck.com) or any related services (the “Service”), you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree to this, please refrain from using our Service.
We may update this policy periodically, and the latest version will always be posted on our site. Your continued use of the Service after changes have been made signifies acceptance of the revised terms. Please review this policy regularly.
Information We Collect
We collect and process the following types of personal information:
- Name
- Email Address
- Mobile Number
- Mailing Address
- Project Details (including images and descriptions)
- Site usage details through cookies (refer to ‘Cookies’ section below)
When We Collect Information:
- When you register on our site
- When you place an order
- When you fill out forms or enter information on our site
- During interactions with our site features (e.g., newsletters, surveys, or promotions)
How We Use Your Information
The information we collect may be used for the following purposes:
- Personalization: To tailor user experience and present content and offers that best suit your interests.
- Order Processing: To swiftly process your transactions.
- Site Improvement: To enhance website performance.
- Support: To provide customer service, support requests, or site protection.
- Marketing: To send promotional emails or newsletters (with opt-out options).
We will not use your information for any purpose without your consent, unless required by law.
How We Protect Your Information
Your personal information is stored on secured networks, accessible only by authorized individuals who are required to maintain confidentiality. We use Secure Socket Layer (SSL) encryption to protect sensitive information, such as credit card details, during transactions.
Our website undergoes regular security assessments, including malware scanning, to protect against vulnerabilities. All transactions are processed through a secure gateway provider and are not stored on our servers.
Cookies
We use cookies to:
- Help remember and process items in your shopping cart
- Understand and save user preferences for future visits
- Track advertisements and compile aggregate data on site traffic and interactions
You can control cookies through your browser settings. Disabling cookies may impact some website functionality, but you will still be able to place orders.
Third-Party Sharing and Links
We do not sell, trade, or transfer your PII to external parties without advance notice, except for trusted partners who assist in website operation, business management, or service provision. They agree to maintain the confidentiality of your information.
We use third-party tools like Google Analytics, Facebook pixels, and others for analytics and advertising purposes. These third parties may use cookies or similar technologies to track user behavior.
Compliance with Privacy Laws
California Online Privacy Protection Act (CalOPPA):
- Users can visit our site anonymously.
- A “Privacy” link is provided on our homepage and in the footer of all pages.
- Users will be notified of any changes to this policy on our Privacy Policy page.
- Users can change their personal information by logging into their accounts.
Children’s Online Privacy Protection Act (COPPA):
We do not collect personal information from children under the age of 13. Parents have full control over the collection of their child’s data under COPPA.
Do Not Track Signals:
We honor Do Not Track signals and refrain from tracking or using cookies if a Do Not Track (DNT) browser setting is enabled.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Access and correct your personal information
- Request data deletion
- Restrict or object to data processing
- Withdraw consent for data use
- Obtain a copy of your data for transfer to another entity (data portability)
To exercise these rights, please contact us at manager@royaldeck.com.
Data Retention
We will retain your personal information as long as needed for the purposes outlined in this Privacy Policy or until removal is requested. Some information may be retained for longer for legal, record-keeping, or fraud prevention purposes.
Third-Party Behavioral Tracking
We do not allow third-party behavioral tracking.
Fair Information Practices
In the event of a data breach, we will notify users within seven business days via in-site notifications.
We adhere to the individual redress principle, allowing individuals to seek legal recourse if their data rights are violated.
CAN-SPAM Act
We collect email addresses for:
- Processing orders and sending order-related updates
- Sending promotional emails (with opt-out options)
In compliance with CAN-SPAM:
- We will not use misleading subject lines or email addresses.
- We will include the physical address of our headquarters in all communications.
- We will honor opt-out/unsubscribe requests promptly.
Contacting Us
If you have any questions regarding this privacy policy, please contact us at:
Royal Deck
11405 Vedrines Dr, Johns Creek, GA 30022
Phone: (470) 934-0001
Email: manager@royaldeck.com